Subscription FAQ
Cancel or Manage a Muse Subscription
Muse subscriptions can be canceled at any time.
Use the original purchase platform and account; deleting the app or signing out does not stop billing.
Manage or Cancel on Muse Web
Sign in at muse.ai. Open Menu → Settings → Manage subscription under Usage. Choose Cancel, then confirm with Yes, cancel.
Mobile and App-Store Subscriptions
In the Muse app, open your profile, then Menu → Settings → Manage subscription. Use Cancel and confirm. If you purchased through Apple or Google, use that store’s cancellation process and the Apple or Google account used for the purchase.
What Happens After Cancellation?
Cancel before the current billing period ends to avoid renewal. You keep plan benefits through that period and should receive a cancellation confirmation. Meta generally provides no credit or partial refund unless required by law.
Separately purchased additional tokens remain available until used. Source: Meta Help: Cancel your Muse subscription and additional-token terms.
Frequently asked questions
Does deleting the Muse app cancel my subscription?
No. Complete cancellation using the purchase platform and account; signing out also does not cancel billing.
When do benefits end after I cancel?
At the end of the current billing cycle. Confirm cancellation before the next renewal.
Will I lose purchased extra tokens?
No. Additional tokens purchased separately do not expire after subscription cancellation.